Privacy Policy

Reflecting Power (ABN 15504276996)
Effective date: [01/01/2025]

Reflecting Power respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, store and disclose personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We may collect personal information such as:

  • Your name, email address, phone number, and organisation details (when you sign up, enquire, or register for programs)

  • Payment and billing information (where applicable)

  • Information about how you use our website (via cookies, analytics, or similar tools)

  • Any other information you choose to provide when communicating with us.

2. How we collect information

We collect personal information when you:

  • Visit our website or social media pages

  • Complete forms, register for courses, or download materials

  • Communicate with us by email, phone, or in person.

We may also collect limited information automatically through website analytics and cookies.

3. Why we collect and use information

We use your information to:

  • Provide and improve our programs, courses, and services

  • Respond to enquiries and communicate with you

  • Send you updates, resources, or marketing (you can opt out at any time)

  • Process payments and maintain records

  • Comply with legal obligations.

We only collect information that is reasonably necessary for these purposes.

4. Disclosure of your information

We will never sell your personal information.
We may disclose information to:

  • Service providers who assist us in operating the website or delivering programs (e.g. payment processors, IT support, email services)

  • Professional advisors (e.g. accountants, legal)

  • Where required by law or with your consent.

Some of these providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected.

5. Storage and security

We store information securely using trusted digital platforms. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

When no longer required, personal information is securely destroyed or de-identified.

6. Access and correction

You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date, or incomplete. Please contact us (details below) and we will respond in a reasonable timeframe.

7. Cookies and website analytics

Our website may use cookies and analytics to improve user experience and understand visitor activity. You can adjust your browser settings to refuse cookies, but some features of the site may not work properly.

8. Marketing communications

We may send you information about our services that we believe may be of interest. You can opt out of receiving these communications at any time by using the unsubscribe link or contacting us directly.

9. Complaints

If you believe we have breached your privacy, please contact us (details below). We take complaints seriously and will respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Contact us

If you have questions, concerns, or requests about this Privacy Policy, please contact:

Reflecting Power
Email: ian@reflectingpower.com
Website: www.reflectingpower.com