"At the end of my time with Ian, I had learned practical techniques to equip me to walk into situations with confidence, that had previously felt daunting. I developed a stronger sense of self, with Ian helping me to be mindful of moods and posture. Ian also helped me to reframe situations using the power of positive language.

I highly recommend Ian. Anyone seeking to sharpen their communication, develop greater self awareness in the workplace and build more effective workplace relationships should book in some sessions with Ian."

Eleanor, Assistant Director (EL1), APS

A complementary masterclass from delegation expert and coach, Ian Higginbottom

I asked for a cat, I got a dog

Why your team’s not delivering what you expected—and how to change that without conflict or confusion

🐾 Have you ever made a clear request—and been baffled by what came back?

You asked for a short summary and got a 12-page report.
You asked someone to follow up and assumed it was sorted—but nothing happened.
You handed something over… and ended up fixing it yourself. Again.

In this free advanced masterclass, you will discover:

  • Why even your clearest requests can go sideways, and how to avoid it.

  • There is a system of conversations that makes delegation workwhich anyone can learn.

  • How to drive results while still prioritising the wellbeing of your team.

You'll leave feeling confident, clear, and ready to delegate in a new way, one that consistently gets quality work delivered on time - with less stress and micromanagement.

Details: Monday 29th September at 12:30 PM on MS Teams

Copyright © 2025 Reflecting Power · ACT · Australia · ABN 15504276996 · (+61) 419550277